Frequently Asked Questions (FAQ)

1. What sizes are available?

We currently offer sizes from S to l. Please refer to our size guide on each product page for exact measurements.

2. What material are the polo shirts made of?

All of our polo shirts are made from 100% premium cotton for comfort, breathability, and durability.

3. Where do you ship?

We currently ship to most European Union countries. You can check delivery availability and rates during checkout.

4. How much is shipping?

Shipping costs vary depending on the destination country. The exact shipping fee will be calculated and displayed at checkout.

5. How long does delivery take?

Delivery times vary between 2 and 8 business days depending on your location. Please see our Shipping & Returns page for estimated delivery times by country.

6. Can I return an item?

Yes, returns are accepted within 14 days of delivery, as long as the item is unworn and in original condition.
 To request a return, please visit our Returns page and follow the steps.

7. Do I need to pay for the return?

Yes, a €10 return fee applies. 

8. How should I wash and dry the polo shirts?

Although hand washing is recommended, you can machine wash the shirts at a maximum of 30°C (86°F).
 Do not tumble dry. Hang dry to preserve fabric quality and shape.

9. How do I contact customer service?

You can reach us at contact@scitusg.com. We aim to respond within 1–2 business days.